Be the connection between the customer and the kitchen.

FOH / Order Coordinators help create the YaadGrub customer experience from the moment an order is placed to the moment it is handed off.

This role combines customer service, sales, order accuracy and service coordination. Team members are trained to confidently guide customers through the menu, recommend upgrades and add-ons, manage multiple order channels and keep communication flowing between customers and the kitchen.

Key responsibilities:

Welcoming and engaging customers

Taking accurate orders

Learning the full YaadGrub menu

Recommending combos, upgrades, sides and add-ons

Processing payments through the POS

Managing dine-in, pickup, online and delivery-platform orders

Communicating ticket status with the kitchen

Keeping customers informed during wait times

Confirming order accuracy before handoff

Maintaining a clean and organized front-of-house area

Assisting with basic customer concerns

Supporting opening and closing procedures

We’re looking for someone who is:

Friendly and naturally outgoing

Confident speaking with customers

Reliable and punctual

Organized under pressure

Comfortable recommending products

Detail-oriented

Comfortable using POS and ordering systems

Able to communicate clearly with both customers and the kitchen

Growth Path:
FOH / Order Coordinator → Senior Coordinator → Shift Lead

Learn the YaadGrub kitchen from the ground up.

All BOH / Kitchen team members are trained in YaadGrub’s prep methods, recipes, portioning, station setup, food safety and service flow before working independently during service.

Previous kitchen experience is welcomed, but every team member must first learn the YaadGrub system. Progression is based on demonstrated skill, reliability, speed, consistency, teamwork and leadership ability.

Key responsibilities:

Ingredient prep and portioning

Labeling, storage and stock rotation

Learning grill, fry and assembly stations

Following YaadGrub recipes and presentation standards

Executing service tickets accurately

Restocking stations before and during service

Maintaining food safety and sanitation standards

Supporting opening and closing procedures

Assisting with stock and waste control

Maintaining a clean and organized kitchen

Supporting other kitchen team members during service

We’re looking for someone who is:

Reliable and punctual

Willing to learn and take feedback

Comfortable in a fast-paced environment

Clean and organized

Consistent with recipes and portions

Able to work well under pressure

A strong team player

Interested in developing additional kitchen skills

Internal Development:
Prep Certified → Station Certified → Multi-Station Certified → Kitchen Lead

Keep YaadGrub moving behind the scenes.

Operations Runners support the daily movement of stock, supplies and equipment between YaadGrub locations and operating points.

This role is ideal for someone dependable, organized and comfortable working independently while helping ensure the team has what it needs to operate smoothly.

Key responsibilities:

Picking up and delivering stock and supplies

Moving inventory between locations

Restocking operating points

Assisting with setup and breakdown

Checking received items against order lists

Supporting urgent operational runs

Handling items carefully during transport

Maintaining organized storage areas

Communicating delivery or stock issues promptly

Supporting the operations team where required

We’re looking for someone who is:

Extremely reliable

Punctual

Organized

Able to follow instructions accurately

Comfortable working independently

Good at communicating

Responsible when handling stock and equipment

Flexible with changing operational needs

Help keep YaadGrub moving.

We’re building our shortlist early for a Truck Driver / Operations Driver position expected to begin in November 2026.

This role will be responsible for safely transporting the YaadGrub food truck while also supporting the movement of stock, supplies and equipment between operating locations when required.

Key responsibilities:

Safely driving and positioning the YaadGrub food truck

Transporting the truck between locations, events and service points

Assisting with loading and unloading supplies and equipment

Supporting stock transfers between locations

Completing basic pre-trip and post-trip vehicle checks

Reporting vehicle or maintenance concerns promptly

Keeping the vehicle clean and operationally ready

Supporting setup and breakdown where required

Coordinating with the operations team on schedules and movement

Following company and road-safety procedures

We’re looking for someone who is:

A holder of a valid Jamaican driver’s licence appropriate for the vehicle

Safe and responsible behind the wheel

Reliable and punctual

Comfortable assisting with operational tasks

Able to follow schedules and instructions

Professional when representing YaadGrub

Flexible for events, late shifts or changing locations when required

A strong communicator

Expected Start: November 2026

Status: Shortlisting now

Applications are being reviewed in advance, with shortlisted candidates contacted closer to the November intake period.